Mandarin Oriental, Tokyo Hotel

Located in the hills, this hotel offers a tranquil retreat with stunning views of the city. It is conveniently situated between two renowned restaurants and is in close proximity to the Tokyo station, making it easy to explore the city. the rooms are clean, comfortable, and well-appointed, with excellent amenities such as a Nespresso machine and a selection of teas. the service provided by the staff is impeccable, with friendly and helpful staff members who go above and beyond to ensure a memorable stay. the breakfast buffet is exceptional, offering a wide variety of delicious options to start the day.

Some guests have reported inconsistencies with housekeeping and occasional issues with the reception desk's availability.

I had the most wonderful stay at this hotel! The service was absolutely incredible - every detail was taken care of. The breakfast each morning was a delight, and the staff at the reception were so helpful. I must give a special shoutout to the concierge team, they were truly amazing. And the cherry on top was the cloud cake they helped me arrange from the bakery downstairs. I couldn't have asked for a better experience. I highly recommend this hotel.

Amazing rooms, modern and well maintained. Excellent service, quick and professional. Impeccable cleanliness. Delicious food. Helpful concierge services. Big gym with great view. Sauna and jacuzzi with fascinating view.

Almost perfect.

Spacious rooms, connected to train and mall. Great staff, ensured perfect stay from start to finish. Large and comfortable rooms, awesome city view. Delicious dinner and breakfast. Conveniently located next to metro. Appreciated access to spa for shower before leaving for airport. Beautiful and centrally located with amazing view of Tokyo and Mt. Fuji. Attentive and accommodating staff, even escorting guests to subway. Wonderful experience, highly recommended.

Celebrating our wedding anniversary, we decided to stay at this hotel and it was an impeccable experience. the hotel staff provided exceptional service, meeting our luxurious needs by attending to every detail. the exclusive amenities, including sauna, massage and the spa lounge, provided a rejuvenating experience that made our stay extra special. the delicious food at the restaurant and in-room breakfast added to the exclusive experience.

the venue's location was a bit further from the main tourist spots, making it a bit difficult to commute.

Lovely room and helpful staff. Convenient location next to subway and department store. Late checkout not possible, but spa access provided. Exceptional stay with great views, top-notch facilities, and helpful concierge. Italian restaurant and bars had great service and food. Gym amenities include fresh towels, smoothies, and energy bars. Would definitely return.

This hotel is conveniently located next to a metro station, making it easy to explore the city. The rooms are spacious and offer stunning views of the city. The service is top-notch, with attentive staff who go above and beyond to ensure a pleasant stay. The breakfast is delicious, with a wide variety of options to choose from.

The spa facilities are not easily accessible unless you book a treatment.

Outstanding service, spacious and beautiful room, amazing restaurants, made our visit extra special, next to metro station.

Nothing not to love.

Had a fabulous weekend at this hotel! the staff were friendly and attentive. the room had a beautiful view of the city and Mount Fuji. the location was perfect, close to the train station and the Imperial Palace. the gym was well-equipped with great views and the breakfast had a wide variety of options. Complimentary bikes were available for exploring the city. a fantastic experience!

The spa prices were quite high, which was a disappointment. It would have been nice to enjoy a massage during our stay, but the prices were a bit steep.

We had an exceptional stay for three nights in this hotel. The hotel facilities were top-notch, with spacious rooms offering great views of the skyline, including a breathtaking view of Tokyo Sky Garden. The cleanliness of the rooms and the bathroom facilities were impeccable, and we were pleasantly surprised by the added touches like the Bose speakers and the beautiful kimono provided for our stay. The hotel's location in the Nihonbashi area, in the Peninsula, was superb, with easy access to transportation as it was literally next door to a metro station. Additionally, the staff went above and beyond to make our stay memorable, offering assistance such as posting postcards for us and even lending us gym wear for the gym. We were also delighted with the food options available, particularly the Italian restaurant where the pizzas were exceptional. The service and food quality in both the lounge bar and the bar with live jazz music were outstanding. Lastly, the concierge service was superb, managing to secure a reservation at a highly rated sushi restaurant for us about a month before our stay. we couldn't have asked for a better experience and would definitely choose to stay here again.

Couldn't find any faults at all.